FAQs
FAQs
1 - Unisex Sizes
Understanding Unisex Sizes:
Unisex sizes are tailored to fit both men and women, utilizing measurements based on men's sizing standards. For our female customers opting for unisex products, we recommend selecting a size smaller than their usual choice. For instance, if a woman typically wears a medium, we advise ordering a small unisex garment.
2 - Changes to Orders
Adjusting Items in Your Order:
Once an order is finalized, additional items cannot be added, nor can existing items be modified.
For modifications, you have the option to place a new order or cancel the original one and initiate a fresh purchase. To cancel an order, please reach out to us promptly.
Changing Shipping Address:
To update the shipping address on your order, kindly contact us promptly.
Cancellation:
If you wish to cancel your order, please get in touch with us along with your order number. Please note that there is a limited timeframe before your order is dispatched. For the quickest assistance, we recommend using our live chat or calling our customer service.
3 - Order Status
Checking Your Order Status:
You can conveniently check the status of your order at any time by accessing your account. In case you forget your password, simply utilize the password reset tool on the login page. If you've placed an order, follow the link provided in your order confirmation email to track its status (No password required).